1. Introduction
These Booking Terms & Conditions govern all table reservations made through the Guys Bar website or any other official booking channels operated by Guys Bar.
By making a reservation, you confirm that you have read and accepted these Terms.
2. Making a Reservation
Reservations may be made online, by telephone or through other official booking methods made available by Guys Bar.
A reservation is considered confirmed only after a booking confirmation has been issued through our booking system or by a member of our team.
Please ensure that all information provided during the booking process is accurate and complete.
3. Reservation Details
When making a reservation, you may be asked to provide:
- your name
- telephone number
- email address
- booking date
- preferred time
- number of guests
- special requests where applicable
We use this information solely for managing your reservation and providing our services.
4. Arrival Time
Please arrive at the time stated in your reservation.
To ensure efficient service for all guests, reserved tables are normally held for 15 minutes after the scheduled booking time unless alternative arrangements have been agreed in advance.
If you expect to arrive later than your reservation time, we recommend contacting the restaurant as soon as possible.
5. Late Arrivals and No-Shows
If we do not hear from you and you have not arrived within the applicable holding period, your reservation may be released to other guests.
Repeated failure to attend confirmed reservations without notice may result in future bookings being refused or requiring additional confirmation.
6. Changes and Cancellations
If your plans change, we kindly ask that you amend or cancel your reservation as early as possible.
This allows us to offer the table to other guests.
Reservations may be changed or cancelled through the available booking methods, subject to availability.
7. Group Bookings
Larger groups may be subject to additional booking conditions.
Guys Bar may request additional information, confirmation or, where appropriate, a deposit before accepting large party reservations.
Separate conditions may apply for private events or exclusive venue hire.
8. Special Requests
Guests are welcome to include special requests when making a reservation.
Examples include:
- accessibility requirements
- highchairs
- dietary information
- celebration requests
- preferred seating areas
While we will always do our best to accommodate requests, they cannot be guaranteed and remain subject to operational availability.
9. Table Allocation
Table allocation is managed by our reservation system and restaurant team.
Specific tables, locations or seating areas cannot be guaranteed unless expressly confirmed by Guys Bar.
To provide the best possible service, tables may be reassigned or combined where operationally necessary.
During busy periods, there may occasionally be a short wait for your table. You’re very welcome to enjoy a drink at the bar while we get it ready for you.
10. Restaurant Availability
Guys Bar reserves the right to modify booking availability, seating capacity or reservation times where necessary due to:
- operational requirements
- staffing levels
- maintenance
- private events
- health and safety requirements
- exceptional circumstances
We will make reasonable efforts to notify affected customers whenever possible.
11. Guest Conduct
We ask all guests to behave respectfully towards staff, other customers and the premises.
Guys Bar reserves the right to refuse service or cancel a reservation where behaviour is considered abusive, threatening, unsafe or otherwise inappropriate.
12. Allergies and Dietary Requirements
We encourage guests to inform us of any allergies or dietary requirements when making a reservation.
Although we take food safety seriously, meals are prepared in environments where allergens are present.
We cannot guarantee that any menu item is completely free from allergens.
Guests with severe allergies should speak directly with a member of staff before ordering.
13. Liability
Guys Bar accepts no responsibility for losses resulting from incorrect booking information supplied by the customer, missed reservations due to inaccurate contact details or circumstances beyond our reasonable control.
Nothing in these Terms limits any rights available under applicable Irish consumer law.
14. Privacy
Personal information provided during the reservation process is processed in accordance with our Privacy Policy.
Information is used solely for managing reservations, customer communication and fulfilling our legal obligations.
15. Changes to these Terms
Guys Bar may update these Booking Terms & Conditions from time to time.
The latest version will always be available on our website.
16. Governing Law
These Terms shall be governed by the laws of Ireland.
Any disputes shall be subject to the jurisdiction of the Irish courts.
17. Contact
Guys Bar
Main Street
Clifden
Co. Galway
H71 Y277
Ireland
Telephone: +353 95 21130
Email: admin@guysbarclifden.com